Ticket System : After-Sales Service

Service Après-Vente (SAV) - platform for companies to support thier clients after a product has been sold

2024
Project
Source Code

Overview

A web-based platform designed to streamline and enhance the after-sales service (SAV) experience for businesses and their customers. Built using Django and HTMX, the application provides an efficient, user-friendly interface for managing service requests, tracking product warranties, and improving customer satisfaction.

Key Features

Customer Portal

Customers can easily submit service requests, track their status, and view warranty details in real time.

Dynamic Frontend with HTMX

Leverages HTMX to create a smooth and interactive user experience without the overhead of traditional JavaScript frameworks.

Admin Dashboard

Administrators can manage service requests, assign technicians, and generate performance reports to improve service quality.

Technology Stack

Django
PostgreSQL
HTMX
TailWind
HTML
CSS
Docker